Expand your offerings portfolio with innovative digital solutions. Get started with Microsoft Retail Solutions.

Merchandise and customer service have traditionally been the main focus of the retail industry's portfolio. Digital transformation now allows retailers to expand on their main capabilities and develop innovative solutions that boost their bottom line, as well as that of their partners and clients. Digital is reshaping retail into a more diverse, tech-infused industry where innovation is king and disruption creates new collaboration opportunities. Subscribe now to learn how to get the most from your existing retail applications by leveraging Microsoft technology to diversify your service portfolio.

Breakthrough teamwork tools: 4 tips to identify what works for you

This eBook is for customers who are ready to achieve even more with their successful teams. Collaboration and easy communication are increasingly important—especially as more people are working from home. In this eBook, you can take a deep dive and read how to use teamwork tools like Microsoft Teams to empower your employees to do even more. Chapters cover communicating without effort, being more productive through better integration, customizing features, and working with confidence.

Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.

Today's organizations need flexible, secure, and intuitive digital tools that allow employees to perform their jobs from virtually anywhere. Organizations also require seamless collaboration capabilities that foster innovative ideas and allow them to mature into high-impact initiatives. Thankfully, getting the most out of the industry's leading productivity applications has never been easier. Subscribe now to learn how you can transform your business into a modern, cloud-based workplace with the help of Microsoft 365.

Retail as a service

Innovative solutions that increase revenue and generate industrywide disruption are the Holy Grail of digital transformation. Developing such solutions isn't simple, though. It requires accurate insights, significant research and development (R&D), and a stable, accessible platform that can make the solution easily available to partners and clients. The effort can be well worth it, as groundbreaking applications can open up new revenue streams, enable complementary capabilities, and foster long-lasting partnerships that can elevate a business to new heights. In this video, you'll learn how the Kroger Co. technology division is leading the industry by leveraging Microsoft tools to provide its own innovations as a new offering: retail as a service.

City of Houston: Collaborative tools

One of the defining aspects of modern productivity and collaboration tools is their ability to unify an entire organization in a single hub where ideas can be proposed and shared. This capability is crucial for keeping information from being siloed and ensuring that stakeholders have the highest possible visibility into their projects. Collaboration tools also play a key role in fostering innovation and mobility. They allow team members to instantly propose ways that ideas and processes can be improved, and do so from virtually any device or location in the world. In this video, you'll see how the city of Houston, Texas, is using digital transformation to increase efficiency by empowering its employees via the collaboration capabilities of Microsoft 365.

Retail in the 2020s: The death of consumerism?

Thanks to new technologies and rising customer expectations, retailers have become experience hubs for millions of shoppers around the world. It's no secret that retail has fully embraced digital transformation, leading many experts to speculate about where the industry is heading next and what to expect from retail experiences going forward. In this article, you'll learn about the six main forces that will play key roles in determining this decade's retail technology.

The Benefits Of SaaS For Managing Cloud Security Threats

As business become more digitalized, they must learn to contend with the increasing number of cloud security threats and incidents. Therefore, investing in the tools that can give them the ability to deal with and overcome these issues is quickly becoming every modern organization's primary concern. These tools, however, must ensure the security of enterprises' data while allowing them to remain flexible, productive, and efficient. In this regard, software-as-a-service (SaaS) has become the top choice for today's leading organizations thanks to its ability to safeguard information while reducing costs and providing employees with intuitive applications. In this article, you'll learn how SaaS models like Microsoft 365 have become key in helping businesses' IT departments keep information secure in today's highly connected world.

The challenges faced by today's retail stakeholders

As digital transformation touches every aspect of the retail industry, it's in retailers' best interest to embrace innovative applications that add customer value and improve operations. This is easier said than done, though, because the specific needs of individual retail stakeholders must be taken into consideration in planning and executing every digital initiative. In this infographic, we'll take a look at the needs of the industry's main stakeholders and how customer-facing solutions can help them meet the main challenges of their various roles.